[E-PORTS News] E-PORTS Launches Emergency Rescue for Shipowner and Performs 24-Hour Life and Death Racing on the High Seas
At 9:00 a.m. on September 12, 2019, E-PORTS received emergency help from a principal. On the high seas over 200 nautical miles from Brazil, a crew member needed emergency treatment. It was about 11:00 p.m. local time in Brazil. E-PORTS global voyage manager team quickly launched the emergency rescue plan, searching the Brazilian port nearest to the ship through its global port service platform, and getting contact with the local agent through its global call system to arrange the rescue. With the assistance of local agent, emergency rescue was launched after contacting with the captain, local maritime rescue bureau, port administration, hospital and other parties. As maritime rescue has strict requirements on helicopters, there was no suitable helicopter at the local port for rescue at that time. After great efforts and coordination by multiple parties, the military helicopter was transferred from the nearby area. At 15:00 local time on the 12th, the helicopter arrived at the rescue destination, and the crew member was successfully transferred to the local hospital at 17: 00 local time.
Thanks to the shipowner’s timely arrangement and E-PORTS global shipping service system (the 7/24/365 solution mechanism and the whole-process visual tracking system), precious time has been saved for the joint rescue. With the high cooperation by multiple parties and timely treatment, the crew member has received the surgery and is now out of danger. The E-PORTS management said it is difficult for crew members to get timely rescue at sea. At present, E-PORTS has more than 2,000 port agencies worldwide providing all-round shipping services for the global merchant ships. E-PORTS will continue to expand its service network and provide safe haven for crew members as soon as possible. As a global third-party B2B shipping service platform, E-PORTS has always been fulfilling the mission of protecting the safety of ships, cargoes and crew members, and providing supporting services for ship operators and managers.