[E-PORTS News] E-PORTS Launches Emergency Rescue for Shipowner and Performs 24-Hour Life and Death Racing on the High Seas

From: E-PORTS Category: E-PORTS 17/Sep/2019

At 9:00 a.m. on September 12, 2019, E-PORTS received emergency help from a principal. On the high seas over 200 nautical miles from Brazil, a crew member needed emergency treatment. It was about 11:00 p.m. local time in Brazil. E-PORTS global voyage manager team quickly launched the emergency rescue plan, searching the Brazilian port nearest to the ship through its global port service platform, and getting contact with the local agent through its global call system to arrange the rescue. With the assistance of local agent, emergency rescue was launched after contacting with the captain, local maritime rescue bureau, port administration, hospital and other parties. As maritime rescue has strict requirements on helicopters, there was no suitable helicopter at the local port for rescue at that time. After great efforts and coordination by multiple parties, the military helicopter was transferred from the nearby area. At 15:00 local time on the 12th, the helicopter arrived at the rescue destination, and the crew member was successfully transferred to the local hospital at 17: 00 local time.





Thanks to the shipowner’s timely arrangement and E-PORTS global shipping service system (the 7/24/365 solution mechanism and the whole-process visual tracking system), precious time has been saved for the joint rescue. With the high cooperation by multiple parties and timely treatment, the crew member has received the surgery and is now out of danger. The E-PORTS management said it is difficult for crew members to get timely rescue at sea. At present, E-PORTS has more than 2,000 port agencies worldwide providing all-round shipping services for the global merchant ships. E-PORTS will continue to expand its service network and provide safe haven for crew members as soon as possible. As a global third-party B2B shipping service platform, E-PORTS has always been fulfilling the mission of protecting the safety of ships, cargoes and crew members, and providing supporting services for ship operators and managers.




紧急救援!E-PORTS协助船东开展紧急救援,公海上演24小时生死竞速!

2019年912日上午9点多,E-PORTS收到来自委托方的紧急求助,在大西洋海域距离巴西200多海里的公海之上,一名船员急病需紧急上岸救治。此时,已是巴西当地时间11日深夜11点左右,由于事出紧急E-PORTS全球航程管家团队迅速启动航运服务应急救援方案,通过E-PORTS全球港口服务平台系统立刻检索并锁定距离该船舶最近的巴西港口,并通过平台全球呼叫系统紧急联络平台驻巴西该港口的代理服务商,安排船员的海事紧急救助事宜。在E-PORTS驻巴西港口代理的协助下,迅速联系该轮船长、当地海事救助局、港口管理局、医院等多方实行联合紧急救援,因海上救助对直升飞机有严格要求,当地港口此时无适合直升飞机可用于海上救援,经多方努力协调,从就近区域调用军用直升飞机,当地时间1215:00 救助直升飞机抵达海上救援集合点,1700该名船员被顺利送达当地医院。

此次海上紧急救援,由于船东的及时安排,通过E-PORTS全球港口数字信息化航运服务系统,其高效快速的24小时解决机制和全程可视化跟踪系统,为整个联合救援活动赢取了宝贵时间;在各方的高度配合和及时救治下,该船员已在医院接受手术治疗,现病情稳定,并脱离生命危险期。E-PORTS管理层表示,船员在海上如遇紧急就医的情况,难以像在陆地上一样获得及时有效帮助,目前E-PORTS在全球已有2000多家港口代理服务商在为全球商贸船队提供全方位的航运服务,我们将加快在海外港口的数字化服务网络布局,争取早日为船员提供全球覆盖的安全避风港。E-PORTS平台作为全球性的第三方B2B港口航运服务管理平台,始终践行着船舶、货物、人员海上航行的安全守护者使命,在全球港口为船舶经营管理方做好后勤服务保障。